Monthly Spotlight


Imformational Medicare Presentation

posted Nov 1, 2017, 6:40 AM by Senior Monongalians

Thursday, Nov 9th

1:00 p.m. to 3:00 p.m.

First Christian Church

1343 National Road

Wheeling, WV

Altenheim Resource & Referral Services is hosting an informational program on Medicare focusing original Medicare, Medicare Supplements, Part D products and Medicare Advantage plans.  Our guest presenter is John Forsyth of Citywide Insurance.  The program will be held on Thursday, Nov 9 at First Christian Church, 1343 National Road, Wheeling.  Sign in begins at 12:30 and the program will run from 1pm – 3pm.  Call us to reserve your seat at this free informational program (304 243-0996).


Don’t forget – the Annual Enrollment Period runs from Oct 15 – Dec 7!

Clarification on Perceived Telephone Scam

posted Oct 18, 2017, 6:34 AM by Senior Monongalians

The following is a partial email forwarded to Senior Monongalians from the
Commissioner of Senior Services.

Your inquiry about a telephone survey with seniors made its way to me because I oversee the National Survey of Older Americans Act Participants for AoA/ACL.

And the answer is “Yes,” a survey is being done for AoA/ACL by our contractor Westat.  The project director confirmed that calls from the interviewers show up as coming from the number 301-217-0070 on Caller ID, and this is associated with Brandywine, MD.  Those being called should have received a letter notifying them that a call was coming. The letter noted “West Virginia Bureau of Senior Services” and not a AAA or local provider name.


We are most thankful for the support of the States, the AAAs, local providers, and clients who play an important role in helping us understand the experience of those who receive services through the Older Americans Act.


Social Security Update

posted Oct 16, 2017, 8:31 AM by Senior Monongalians

Social Security announced today that there will be a 2% Cost of Living Adjustment (COLA) for those receiving Social Security benefits for 2018.  Because there is a COLA increase, this means that the Part B premium may not be subject to hold harmless and beneficiaries could see an increase in their Part B premium.  Please keep in mind that we do not know yet what the Part B premium will be for 2018, so if there is an increase in the Part B premium, many beneficiaries may not see part or all of their COLA increase.  As more information is released about 2018 Medicare costs, I will make sure to share that information.  For more information about the COLA increase for 2018, please see the press release here:

October Food & Fitness

posted Sep 26, 2017, 10:33 AM by Senior Monongalians

Inside this issue:
Reducing Food Waste At Home 
Let’s Talk Trash Handout 
Mineral— Sulfur 
Recipe—Pumpkin Chocolate Chip Oatmeal Cookies 
Brain Exercise 
October Monthly Observations 
Monthly Motivator Tips 

View the latest issue of Food & Fitness by clicking on the link below.

Malnutrition and Older Adults

posted Sep 20, 2017, 9:44 AM by Senior Monongalians

September 18-22, 2017

This week is dedicated to Malnutrition Awareness.  Malnutrition is not an easy issue to talk about, especially with older adults.  Malnutrition can be a problem after a hospital stay.    The National Center On Aging.  We have posted valuable information on our Community Care Services page.

Be Prepared

posted Sep 13, 2017, 10:29 AM by Senior Monongalians

September is national Disaster Preparedness Month.  Over the past several years the ate of incidency of disasters here and around the world has risen dramatically.  There are things that we can do and have on hand in the event of a natural or man-made disasters.  The government has set up a wonderful resource for tips on preparing your home and your family for a disaster, what you should have on hand, and where to go if you find yourself in a disaster situation.  Click here to visit

Guard Your Card

posted Aug 22, 2017, 9:33 AM by Senior Monongalians

The National Council on Aging has released a new video with important information how to protect yourself from Identity Theft.  Click on the link below to view this informative video.  

FRAUD ADVISORY: Inspector General Warns Public About SSA Employee Impersonation Scheme

posted Aug 2, 2017, 5:06 AM by Senior Monongalians


July 19, 2017

The Acting Inspector General of Social Security, Gale Stallworth Stone, is warning citizens about a new Social Security Administration (SSA) employee impersonation scheme.  SSA and its Office of the Inspector General (OIG) have recently alerted citizens about an OIG employee impersonation scheme and a scheme targeting former clients of Kentucky disability attorney Eric Conn; the agencies are now receiving reports from citizens across the country about other phone calls from an individual posing as an SSA employee.  The caller attempts to acquire personally identifiable information from victims to then edit the victims' direct deposit, address, and telephone information with SSA.

The reports indicate that the impersonator calls from a telephone number with a 323 area code.  The caller claims to be an SSA employee, and in some instances, tells the victim that they are due a 1.7 percent cost-of-living adjustment (COLA) increase of their Social Security benefits.  The impersonator goes on to ask the victim to verify all of their personal information including their name, date of birth, Social Security number (SSN), parents' names, etc. to receive the increase.  If the impersonator is successful in acquiring this information, they use it to contact SSA and request changes to the victim's direct deposit, address, and telephone information.

SSA employees occasionally contact citizens by telephone for customer-service purposes.  In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone.  If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via

Acting Inspector General Stone continues to warn citizens to be cautious, and to avoid providing information such as your SSN or bank account numbers to unknown persons over the phone or internet unless you are certain of who is receiving it.  "You must be very confident that the source is the correct business party, and your information will be secure after you release it," Stone said.

If a person has questions about any communication-email, letter, text or phone call-that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security's toll-free customer service number at 1-800-772-12137 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy.  (Those who are deaf or hard-of-hearing can call Social Security's TTY number at 1-800-325-0778.)

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